Rustan’s launches ‘Personal Shopper On Call’ service

Rustan’s Department Store continues to meets the change in their patrons’ needs by offering secure and stress-free ways for them to shop through their newest shopping program, Personal Shopper On Call, a personalized service to make shopping from your home much faster and easier.

Connect to Rustan’s through Viber via their stores’ designated numbers and a designated personnel will address all your general inquiries. After they’ve identified your shopping needs, you will then be assigned to a Personal Shopper who will offer one-on-one service and assist you further with more specific questions and concerns you may have throughout your shopping journey. 

To ensure a smooth transaction, payment details and options will be shared with each customer, while proper payment verification and sales processing for merchandise will be handled by a fulfilment team from their assigned store. Fulfilled orders may be collected via curbside pick-up at the designated locations or items can be delivered to addresses within Metro Manila for free, for a minimum purchase requirement of P2,000.

For purchases below P2,000, a P200 fixed delivery fee will be charged for addresses within Metro Manila. P300 will be charged for provincial delivery, regardless of purchase amount.

Embrace distance shopping and shop worry-free with Rustan’s Personal Shopper on Call. 

Discover brand promos and find the entire selection of items available from top brands in Fashion, Fine Jewelry, Home, Beauty, and Kids by following @RustansPH on Facebook and Instagram.

Complete Terms & Conditions and additional information about the Personal Shopper on Call program can be found at


Rustan’s Makati – 0917 843 2348

Rustan’s Shangri-La – 0917 838 6598

Rustan’s Alabang – 0917 821 7916

Rustan’s Gateway – 0917 868 0097


Rustan’s Makati – Rustan’s Main Entrance, Courtyard Drive, facing Glorietta 5

Rustan’s Shangri-La – Rustan’s Main Entrance, Internal Road of Shangri-La Plaza

Rustan’s Alabang – Rustan’s Main Entrance facing Parking Lot of Alabang Town Center, Commerce Avenue

Rustan’s Gateway – Rustan’s Main Entrance, General Aguinaldo Avenue facing New Frontier Theater

Store Hours

Rustan’s Makati           10:00 a.m. to 8:00 p.m.

Rustan’s Shangri-La   11:00 a.m. to 7:00 p.m.

Rustan’s Alabang        11:00 a.m. to 8:00 p.m.

Rustan’s Gateway      10:00 a.m. to 7:00 p.m.

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